Forum Discussion
Stephan G
Nov 06, 2019Brass Contributor
Outlook Add-in not showing when Teams is active in Guest tenant
Hi everyone, we came across a difficult issue. If you open up Teams and switch to a Tenant where you were invited as a guest to a Team and then start Outlook - the addin for creating a meeting is ...
- Nov 07, 2019It’s how it works and no way around it currently to my knowledge. What I would suggest is having your users utilize the browser version of Teams to access the other tenants and keep their client on the home tenant. This way you can switch tenants in the web and it will preserve the last selected tenant there all you need to do is open your browser and click the teams Url shortcut and your in. If multiple tenants are involved then you can look at a tool such as Franz.
I know work is being done on tenant switching and multiple accounts so we can hope for a solution around this as they improve in those areas with Teams.
Nov 07, 2019
It’s how it works and no way around it currently to my knowledge. What I would suggest is having your users utilize the browser version of Teams to access the other tenants and keep their client on the home tenant. This way you can switch tenants in the web and it will preserve the last selected tenant there all you need to do is open your browser and click the teams Url shortcut and your in. If multiple tenants are involved then you can look at a tool such as Franz.
I know work is being done on tenant switching and multiple accounts so we can hope for a solution around this as they improve in those areas with Teams.
I know work is being done on tenant switching and multiple accounts so we can hope for a solution around this as they improve in those areas with Teams.