Forum Discussion
Outgoing Camera feed drops on Teams
I have had a user recently who has experienced issues with their Webcam when on Teams Calls with their department. They can see their own camera feed just fine and sometimes when the call starts ...
henry_good I would look up one of the attendees of the meeting and find the meeting under Meetings and Calls, if you poke around the data you will typically find when the video stream started and stopped and any likely reason for it happening.
I guess it'll either be related to the device (if it's not Teams certified) or network (e.g. a proxy/firewall ending a session)/
Thanks, this should help get to the bottom of this.
I think it's network as well as they are WFH part time and they have the same device as their colleagues and they don't have the same issue, or have not reported it to us at the least.
I think it's network as well as they are WFH part time and they have the same device as their colleagues and they don't have the same issue, or have not reported it to us at the least.