Forum Discussion

Marc-R1's avatar
Marc-R1
Copper Contributor
Jan 25, 2024

Org-Wide team not adding users

Our owner has asked us to change an existing team to org-wide. We are well under 5000 users and don't have any existing org-wide teams that I can see.

 

I logged in as a Global Admin, made myself an owner of the team. I opened the web version of Teams and when I edit the team it gave me the option to make it an org-wide team. It never seemed to add any users and my regular user does not have access to it.

 

I tried creating a new team and I made it an org-wide team during creation. Same thing. It has not added any users and my regular user does not have access.

 

For both of these teams, if I edit the team in the web version of Teams, it shows that it is an org-wide team. But, if I view the team in the Teams management console, it shows the visibility is Public.

 

Why won't this automatically add users?  Is it normal for the Teams management console to show that the team is Public?

 

Thanks,

- Marc

microsoft teams
  • Bryan_Souza's avatar
    Bryan_Souza
    Copper Contributor
    Feb 14, 2024
    I am experiencing the same issue and have followed the same troubleshooting steps.

    It is normal for an Org-Wide team to show public in the Teams admin center.
  • Aspens's avatar
    Aspens
    Copper Contributor
    Apr 15, 2024

    Marc-R1 

    I just created a Power Automate flow to sync existing and new users with the team automatically.

    I created a new org-wide team several hours ago and not one user was added.

  • JCG-01's avatar
    JCG-01
    Copper Contributor
    Apr 25, 2024
    Aspens I have this same issue. We have other org-wide teams which work correctly (all users automatically added). But I created a new org-wide team yesterday, which seems to have the correct settings, but no users are added to this team (according to the Teams Admin Center) and the team does not appear for our users. It's been over 12 hours since creation, still not working.

Resources