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cepasqua's avatar
cepasqua
Copper Contributor
Jul 24, 2019

Opening files and having changes being saved

I have a question about an experience a team member had where she opened an excel docs, made changes and then it didn't save them in teams, but gave her the option to save as. I'm trying to figure out how the changes were not saved. And if opening files in various ways can cause that. Is this correct or not?

 

  1. Edit it teams: Edits made will be saved in the doc on teams
    Open in browser: Edits will be saved in the teams doc
    Open in Desktop App: Word opens and edits will not be saved in document on teams  you will end up with a separate doc.
    Open in Sharepoint: Edits will be saved in the document on teams
    Download: Creates a separate document. Your edits will not be in the document on teams you will end up with a separate doc.
  • akesserwani's avatar
    akesserwani
    Copper Contributor

    Do you know if we're able to set a default file location for the back up files after editing? For example I want them to save in a "Backup" folder. Another questions do you know if we're able to have previous versions embedded in the same file, similar to how Procore works? Where you can view previous versions directly through the same file by clicking on the version you want cepasqua 

  • Angie629's avatar
    Angie629
    Copper Contributor

    cepasqua Were you able to remedy this problem?  I am having the same issue today with files my team members are sharing. Different ways of opening and not saving and having to rework.  I have done all of the things recommended in the discussion and more and cannot for the life of me figure out why this is happening randomly.

    • gregbutler_20's avatar
      gregbutler_20
      Copper Contributor
      Did you ever figure this out. We are dealing with the same scenario with powerpoint and one of our users wants to kill us. It appears to be autosaving, but then stops at some point while working on the document (in native app).
      • Louise108's avatar
        Louise108
        Copper Contributor
        I've had the same issue with sharing a powerpoint in a Teams meeting, updating it . . . being prompted to save it at the end of the meeting and it then disappearing . . . any ideas???
  • Dean_Gross's avatar
    Dean_Gross
    Silver Contributor

    cepasqua are you using the default SPO document library for the files, or one of the 3rd party stored like Box?

     

    In general, it does not matter how you open the file, edits will be saved automatically and new file versions generated every few minutes. 

    • cepasqua's avatar
      cepasqua
      Copper Contributor

      The files are all in our Microsoft teams channel. Dean_Gross 

      So are you saying that no matter how you open it changes should be saved in the original document? 

      • Dean_Gross's avatar
        Dean_Gross
        Silver Contributor

        cepasqua Files are not actually stored in Teams, they are stored in another system, typically SharePoint, but it can also be an external system like Box. The Files tab in each channel is pointing to these other systems, in most cases it is pointing to a folder in SharePoint online that has the same name as the Channel and which is created in the default document library in the SPO site that was created automatically when the Team was created. 

         

        Yes that is what I'm saying, for files that are stored in the default location (the SPO folder for each channel) the file does not care how it was opened. The Office Web Apps and the Office client apps will all save the file automatically as it is being edited and no new file will be created (unless the file was manually Checked Out by another user- and in this case a warning message will be displayed)

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