Forum Discussion

ediflyer's avatar
ediflyer
Copper Contributor
Sep 08, 2021

Ongoing high CPU usage in video calls

Is there any timescale for when the high CPU usage is going to be fixed in Teams?  This has been going on for over a year and really kills battery life on laptops.   It is mainly an issue when in v...
microsoft teams
ediflyer's avatar
ediflyer
Copper Contributor
Sep 08, 2021
pvanberlo - thanks, I'm keeping my fingers crossed for that in Win 11 too!
jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Sep 08, 2021
Apologies for the bad news here, but the new Teams client that will come in Windows 11 is just for Teams for consumer and there are no news about having a new Teams native client for the enterprise
  • pvanberlo's avatar
    pvanberlo
    Steel Contributor
    Sep 08, 2021
    Didn’t read that part. Pretty sad. Why not confuse everyone even more with even more Teams clients…
    • teamsuser11610's avatar
      teamsuser11610
      Copper Contributor
      Feb 28, 2023

      I have been having an issue where CPU usage increases with a teams call, and if either I or the other person on the call is sharing a screen, CPU usage increases to the point where my computer becomes unresponsive. The computer has for more than the necessary hardware requirements to support this, but I found that the integrated graphics drivers were not up to date (Lenovo had their own installed, but the Intel ones were not updated).

       

      Updating the drivers and installing intel Arc Control drastically improved performance, bringing my CPU usage from 90+% during calls down to 20-30% and my computer is completely usable. It's worth checking if anyone else runs into similar problems.

  • ediflyer's avatar
    ediflyer
    Copper Contributor
    Sep 08, 2021

    jcgonzalezmartin ah darn, that's annoying. Even worse if you then have the personal one pre-installed yet still have to download a separate Enterprise version. That seems bonkers!  Does anyone from Microsoft post or look at discussions here???

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