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m1kelss's avatar
m1kelss
Copper Contributor
Dec 05, 2019

Onenote Bug in Teams

Hi All, 

 

My team at work are just in the process of setting ourselves up on MS Teams, and as part of this, we want to integrate our OneNote notebook into it, as it contains a huge amount of information pertinent to our roles. 

 

However, when I go to add the OneNote tab, it seems there is some kind of bug. Please see the

attached images. 

 

I've checked and we're on the latest version of Teams. 

Can anyone advise what might be causing this issue?

 

Many thanks, 

 

MK

 

BUG
microsoft teams
onenote
  • Andrew Hodges's avatar
    Andrew Hodges
    Bronze Contributor
    Dec 06, 2019

    Hi m1kelss ,

     

    It looks like you have redacted it, but that may be the bug. You should definitely get a list of your recent OneNote notebooks as below. 

     

     

    Re-install the teams client, likely a dodgy install. Check on another users computer, if they see it then you know its a localised issue.

    • m1kelss's avatar
      m1kelss
      Copper Contributor
      Dec 06, 2019
      Hi Andrew,

      I’ve done a couple of re-installs and the issue persists, and it is also present on my colleague’s PC.

      If the issue isn’t client-side, do you know what it might be that causes this?

      Thanks,

      MK
      • Andrew Hodges's avatar
        Andrew Hodges
        Bronze Contributor
        Dec 06, 2019

        Hi m1kelss ,

         

        Do you get the same in the Teams web client? 

         

        I don't know what is causing that, if its in the web client as well then that points to a tenant wide issue and I would raise a ticket in the admin portal to get that fixed. 

         

        Andy

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