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Zagorac's avatar
Zagorac
Copper Contributor
Mar 04, 2020
Solved

OneNote app not Working in latest Teams update

Is anyone else having the problem of OneNote notes not loading in teams anymore?

  • EdithN's avatar
    EdithN
    Sep 19, 2020

    DougBrooks Or dear! There really seems to be an issue.

    Does @microsoftteamsteam view the items posted here?

    Until we receive a patch - we've found a work-around as follows:

    The OneNote owner can open the notebook and call up a link to any one page. When posted in the team's Posts section, the OneNote and all other OneNotes one may be sharing in this environment can be accessed.

    also: @Michelle500 

    Best wishes, Edith

  • EdithN's avatar
    EdithN
    Brass Contributor

    Zagorac 

    My colleague and I have been using Teams intensely for quite some time. Each one of us is registered in the other's environment as a Guest Team user. Since yesterday neither one of us can access the embedded OneNote notebooks.

    Please advise if this may be related to an update or what else may be the issue. And most of all - how we can resolve

    Thanks

    EdithN

    • Michelle500's avatar
      Michelle500
      Copper Contributor

      EdithN - our organisation is now also having issues with being able to open or see OneNote with Teams, it was working perfectly ok last week, yet today, during our team meeting, only i, as the author can see.  I tried removing and re-submiiting it as a file attachment and still cannot get the team to see, would also like help and advise from anyone who knows how to fix this problem, as causing huge issues.

  • PalmbergMark's avatar
    PalmbergMark
    Copper Contributor
    My org is having this issue today. Was fine this morning and now my OneNote won't load in Teams.
  • Zagorac Having this same problem as well.  Started a page on a new section from the OneNote App, the Teams interface and web browser interface just show a loading screen. 

    Was there ever a solution to this problem offered?

  • ColoradoDan's avatar
    ColoradoDan
    Copper Contributor

    Zagorac  Same here - after I opened ticket and spent some time on the phone w msft, the functionality just started working again. Prior to the miracle, I couldn't access existing notebooks or create new notebooks via existing or new tabs via the Teams desktop app nor Teams web - but could access the onenote notebooks directly via the onenote/16/web/sharepoint.

     

    Guess it was a temp bug...

     

    Now everything is back to normal for me....

     

    Good lucK!!  

    • Marcus_Burnap's avatar
      Marcus_Burnap
      Copper Contributor

      Any feedback form MS from this? ColoradoDan 

       

      All users in the tenant having the issue for 14 + Days. MS or our CSP cannot solve yet. 

       

      Any other info would be appreciated, 

      • bermajo's avatar
        bermajo
        Copper Contributor

        My organization has been having this issue with OneNote as well.  It has not gone away and is proving a hassle for our team since we have to go online (outside of the desktop app) to get to OneNote now.  Any updates on a fix???

         

  • brandilambert's avatar
    brandilambert
    Copper Contributor
    Yes. This morning I was able to view my onenote in teams and then by 11am, I am unable to view the onenote or sync any new onenotes to my Teams

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