Forum Discussion
One-way-audio in some incoming calls from PSTN to MS Teams Client
- Jun 29, 2023
IT turned out to be a NAT issue, needed to modify firewall config. Now it is working properly.
Hi Satish, the IP range is up-to-date and allowed on the Firewall. Attached SIP messages for a good and a bad call. The only difference seems to be the RE-INVITE coming from MS.
IT turned out to be a NAT issue, needed to modify firewall config. Now it is working properly.
- Rohit001Sep 09, 2023Copper Contributor
ozturklev I am facing the same issue, what exactly you did at NAT level to fix the issue.
- ozturklevSep 13, 2023Copper Contributor
Rohit001 the firewall was not only NAtting but also acting as 'proxy' for RTP and changing the RTP destination in the SDP portion to its own IP address..
As soon as this was disabled the issue disappeared. I hope this helps...
- Andybai1989Dec 16, 2023Copper Contributor
ozturklev how does the firewall setting to resolve this issue? I also got the same issue. Thanks