Forum Discussion
On-premise user unable to chat with TeamsOnly user.
Our organization purchased only 100 o365 licenses, which is less than 500. So all online users automatically become TeamsOnly. I can't change TeamsOnly mode due to this microsoft policy https://suppo...
Thank you guys,
Microsoft support answered that to enable interop modes I need a tenant more than 500 seats.
How to let onpremise users communicate with online TeamsOnly users? I don't want to purchase online licenses for on-premise users.
From my understanding, you don't need a license for the on-prem users.
You should explain to the support that you have a hybrid environment with users hosted on-prem. For those users, you need to configure one of the SfB* coexistence modes. Teamsonly as a coexistence mode is not working for them.
You should explain to the support that you have a hybrid environment with users hosted on-prem. For those users, you need to configure one of the SfB* coexistence modes. Teamsonly as a coexistence mode is not working for them.
I explained to support everything, and they replied:
"Teams only user cannot communicate with SFB on-prem user"
"New customers that have fewer than 500 seats can only use Teams only mode"
So now I am looking for a workaround.
- Let me see if I can get in touch with someone that might be able to help. Can’t make promise but will reach out.
