Forum Discussion
On-premise user unable to chat with TeamsOnly user.
Our organization purchased only 100 o365 licenses, which is less than 500. So all online users automatically become TeamsOnly. I can't change TeamsOnly mode due to this microsoft policy https://suppo...
Thanks for response, I already configured the hybrid setup. And moved users online.
Now in my hybrid environment, there are online users and on-premise users, who can't communicate with each other. Online users are TeamsOnly (I described above), they may communicate only with online users. On-premise users may communicate only with on-premise users.
you need to contact support to get your tenant switched over to still allow the other modes so you can transition since you are not a new tenant and coming on as hybrid you should still be able to configure the other modes.
However. Once you introduce. Teams and hybrid I’m pretty sure that all your Onprem users require a Skype online license so that the gateway that handles the interop back to onprem will function properly.
However. Once you introduce. Teams and hybrid I’m pretty sure that all your Onprem users require a Skype online license so that the gateway that handles the interop back to onprem will function properly.
- Thank you Chris - True you have to have the SfB* modes for you on-prem users - I quick checked the interop part with an on-prem user without having an O365 license and it worked instantly. But there is maybe more for a full picture off this.
Thank you guys,
Microsoft support answered that to enable interop modes I need a tenant more than 500 seats.
How to let onpremise users communicate with online TeamsOnly users? I don't want to purchase online licenses for on-premise users.
- From my understanding, you don't need a license for the on-prem users.
You should explain to the support that you have a hybrid environment with users hosted on-prem. For those users, you need to configure one of the SfB* coexistence modes. Teamsonly as a coexistence mode is not working for them.
- Cool. Thanks for verifying that. That’s same domain teams user to a same domain onprem Skype user?
- Yes. Same domain for both users.
