Forum Discussion
On-premise user unable to chat with TeamsOnly user.
Our organization purchased only 100 o365 licenses, which is less than 500. So all online users automatically become TeamsOnly. I can't change TeamsOnly mode due to this microsoft policy https://suppo...
Thanks for response, I already configured the hybrid setup. And moved users online.
Now in my hybrid environment, there are online users and on-premise users, who can't communicate with each other. Online users are TeamsOnly (I described above), they may communicate only with online users. On-premise users may communicate only with on-premise users.
you need to contact support to get your tenant switched over to still allow the other modes so you can transition since you are not a new tenant and coming on as hybrid you should still be able to configure the other modes.
However. Once you introduce. Teams and hybrid I’m pretty sure that all your Onprem users require a Skype online license so that the gateway that handles the interop back to onprem will function properly.
However. Once you introduce. Teams and hybrid I’m pretty sure that all your Onprem users require a Skype online license so that the gateway that handles the interop back to onprem will function properly.