Forum Discussion
haywirez_maq
May 26, 2021Copper Contributor
Off Hook Status
I know there is a piece of hardware that can show when a Teams user is off hook. But is there anyway to see if a user is off hook if I am in a different location? I want to be selective in transferri...
- May 26, 2021
haywirez_maq not in colour. all red but the status text would be 'in a call' or 'in a meeting' or 'busy'.
haywirez_maq
May 26, 2021Copper Contributor
I appreciate all of the replies up to this point...the crux of the issue is when during the course of a day someone picks up their phone and talks with a client for 30 minutes. During this 30 minutes, there is no calendar appointment that would change their status to Busy and they appear available. Does Teams 'automatically' change their status to 'Busy' when they pick up the phone or is there a way to make this happen?
- StevenC365May 27, 2021MVP
haywirez_maq Yes, Teams will automatically change their presence colour to red and their status text to 'In a Call' or 'In a meeting' if they are doing either of those things.