Forum Discussion
haywirez_maq
May 26, 2021Copper Contributor
Off Hook Status
I know there is a piece of hardware that can show when a Teams user is off hook. But is there anyway to see if a user is off hook if I am in a different location? I want to be selective in transferri...
- May 26, 2021
haywirez_maq not in colour. all red but the status text would be 'in a call' or 'in a meeting' or 'busy'.
haywirez_maq
May 26, 2021Copper Contributor
Steven Collier
I gotcha...the user would have to go in and manually update their status to being on the phone. No way to have status 'automatically' change and display when off hook?
I gotcha...the user would have to go in and manually update their status to being on the phone. No way to have status 'automatically' change and display when off hook?
Ed Woodrick
May 26, 2021Brass Contributor
Not really. If the user is red, that should indicate that they are busy and not able to generally accept a call. They could be in a Teams conference, they could be in a call. They could be in a conference room in an office. In none of these cases would I expect to receive an unsupervised transfer of a call.