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Marianne2285's avatar
Marianne2285
Copper Contributor
Oct 31, 2023

Number of unread chats etc. not showing on the taskbar icon.

Hi,    In Teams, when you had unseen chat messages, the number of them appeared on the Teams icon in the taskbar. I changed to the New Team and this is not showing. It's annoying because I am missi...
microsoft teams
Deleted's avatar
Deleted
Oct 31, 2023

Hello Marianne2285

welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

I understand that you want get the numbers of unread chat on the new Teams or you change back to the old teams.

Please note that the New Teams version is still in development and not yet performing to its full potential, Microsoft is working on improving the UI to make it clearer for customers however to roll back to the old teams, you can revert by turning off the toggle at the top of Teams as shown in the photo below.


 

Otherwise, you can turn off Public preview by clicking on the ellipsis beside your profile photo > About > uncheck "Public preview"

If I have answered your question, please mark your post as Solved

If you like my response, please give it a Like :smile:

 

 

  • LievenDB's avatar
    LievenDB
    Copper Contributor
    Feb 19, 2024

    I'm sorry, the switch back button is no longer there.

     

     

    Let's upvote GlenB's improvement suggestion.

    • SolieS's avatar
      SolieS
      Copper Contributor
      Feb 23, 2024
      If you click on the 3 dots on the top right hand side of your screen in the new Teams, there is a toggle at the very bottom of the box to revert to the old Teams.  Not easy to find!
      • LievenDB's avatar
        LievenDB
        Copper Contributor
        Feb 23, 2024

        Dear SolieS ,

         

        Thanks for the hint. I didn't find it that way.

         

        What I did, I looked for Teams on the laptop. Windows obviously showed me the new Teams app, but lower in the list was "Microsoft Teams classic". It even didn't have an icon at that time. But it was there. I could start it, and that way I could revert to Teams classic.

         

        Thanks for your solution. It will help other people that have the same issue and want to revert.

         

        Kind regards,

         

        Lieven

  • britbritw's avatar
    britbritw
    Copper Contributor
    Dec 01, 2023

    Deleted 

     

    I 100% agree with this post.  I would like to see the number of unread messages displayed on my taskbar.  Otherwise I will miss messages.  I switched back to the old version of teams until this is fixed. Hopefully soon??  Is this on the roadmap?

     

    thank you!

    • GlenB's avatar
      GlenB
      Brass Contributor
      Dec 01, 2023
      We have created a master ticket in the feedback portal for this. Please consider signing in, upvoting and commenting on it. The only way to get this on the roadmap is to get this feedback item boosted up enough that Microsoft sees it's a priority.

      https://feedbackportal.microsoft.com/feedback/idea/da4db001-3f80-ee11-a81c-000d3ae46fcb

      Glen

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