Forum Discussion
Notifications not coming via email
We are using Teams in a school environment but no-one seems to be receiving email notifications - even when they haven't disabled it. Is there some sort of organisation-wide setting that has been se...
Are your users completely signed out of Teams, or not active on their computer / mobile device for more than 5 minutes when trying to test via chat / @mention? Teams will only send e-mail when you are inactive for the specified "frequency" you set. Immediatly is actually 5 minutes, if you set for an hour, you must be off your devices and not touching teams for a 1 hour window in order to get e-mail.
That said. If these factors are done and still not receiving e-mail it could be bugged again, for awhile they didn't work for anyway, I just got one earlier today for another tenant i'm a member in so they are working at least in Enterprise tenant.
That said. If these factors are done and still not receiving e-mail it could be bugged again, for awhile they didn't work for anyway, I just got one earlier today for another tenant i'm a member in so they are working at least in Enterprise tenant.