Forum Discussion
ash878787
Aug 07, 2019Copper Contributor
Notifications Issue
One user has reported that no one appears to receive any notifications when she posts - I've tested this alongside my account (admin) and noticed the contrast in how our copies of teams behaves. When...
Aug 07, 2019
Hi ash878787
Ok - a few questions
1.) What happens when she does this from the web app as opposed to the desktop app (https://teams.microsoft.com) - any change?
2.) Do you get the correct notifications with all other users who do the same? So not you specifically, but someone else or a few others in the office/organisation
Sounds like there is an issue with the user. I would be tempted to raise a ticket to support on this particular one.
Best, Chris
Ok - a few questions
1.) What happens when she does this from the web app as opposed to the desktop app (https://teams.microsoft.com) - any change?
2.) Do you get the correct notifications with all other users who do the same? So not you specifically, but someone else or a few others in the office/organisation
Sounds like there is an issue with the user. I would be tempted to raise a ticket to support on this particular one.
Best, Chris