Calls from Microsoft Teams App compared to Teams web app
Hello Bit of a tricky one but I believe it maybe a network issue. I have a situation where the client calls a business contact, goes through to an IVR, press's the required selection and after getting put through to the agent all audio drops from the call. Strange aspect is, if you make the call with the Teams app, it works, make it with the Teams web app and it fails (I have tested this by calling from two numbers that go over completely separate carriers). I have captured network logs and can see a continuous stream of UDP so I know the call is not failing, it seems the audio process is being dropped when being routed through the webb app. Has anyone had this before or would know the difference route/process a teams app phone call makes to a teams web app? I believe it is probably a network issue on the B Party side, but as with most calls, proving that is half the work. I am going to do my own research but not come across clear yet, if anyone has anything to add that would assist in this I would be grateful (as well as if I come up with the answer I will put this down as it is an inconvenience for the client).Two questions about sign-out of Teams app
We have each PC in each conference room that is used for Teams meetings. Each conference room PC has its own teams account which is kept as logged in to Teams app so that anyone can start and join to web conference without laptop PC. This works fine. However, Teams app sometimes automatically signs out. So we have two questions. 1. Sign-out action is logged in somewhere? Can we find it in admin center or other place? We would like to know whether someone operated Teams app and signed it out manually or not. 2. If anyone did not operate Teams app and sign it out, what setting causes Teams app automatically sign out? Thank you.
App installed in Teams native is not showing up in iOS Devices
https://appsource.microsoft.com/en-gb/product/office/WA104381880?exp=ubp8&tab=Overview installed in Teams native is not showing up in iOS Devices . Tons of our users are not able to see nor access it anymore on their iOS phones. And it's been a blocker for iOS users. We tried Reinstalling/ Resetting the Teams App but it didn't help.The issue still exits. What might be the reason for that? iOS Version: iOS 16.3 Teams Version:Activity Feed Notification Not getting data assigned to subEntityId in teams mobile client - Tab App
I'm using activityFeedNotification graph api to send push notification to the users of our teams tab app from backend using nodejs. The notification is sending successfully in both teams desktop and mobile client but we're not getting the data assigned to subEntityId in mobile client(In desktop client and browser we're getting it). We are encoding the data(object) and assigning it to the subEntityId in context object from our nodejs application. Then in teams client, we get that data from teams context using microsoft teams sdk and redirect user to the respective page in our application based on whatever data we get in subEntityId In desktop, deeplinking is working perfectly but in android client, we're not getting any data in subEntityId. It is just opening the homepage of our tab app but I need to redirect user to specific page based whatever data is assigned to subEntityId. Below I've provided how we're encoding the data and assigning it to subEntityId. Server Side Code: const context = encodeURIComponent( JSON.stringify({ "subEntityId": { "type": "PROGRAM_PROFILE", "program_id": "12345", uid: uuidv4(), } }) ); const body = { topic: { source: 'text', value: notificationTopic, webUrl: `https://teams.microsoft.com/l/entity/${TEAMS_APP_ID}/index?context=${context}`, }, activityType: 'commonNotification', previewText: { content: notificationSubtitle, }, templateParameters: [ { name: 'title', value: notificationTitle, }, ], }; const url = `https://graph.microsoft.com/v1.0/users/${userId}/teamwork/sendActivityNotification`; await axios.post(url, body)); Client Side Code: const context = await app.getContext(); console.log(context?.page?.subPageId); // getting undefined Any kind of help is appreciated!
Sharing using mobile and computer calling
Hello. I'm having an issue in Teams when sharing the screen. I'm using my cell phone to chat and I put the share on my computer. It works in a few seconds and the share connection drops, but the call still works. I made some settings like Compatibility Mode, clear cache and reinstall. Could anyone help me with anything I can do to resolve this?Kalender Pro in Teams nicht erreichbar
Hallo in die Runde, wir nutzen die kostenlose Version von Microsoft Teams. Leider ist die App "Kalender Pro" nicht mehr erreichbar. Auch ein erneutes Hinzufügen klappt leider nicht - gleiches Problem - "App ist nicht erreichbar". Das Problem besteht in der lokal Version und auch im Browser. Kennt noch jemand das Problem und bestenfalls eine Lösung? Vielen Dank.
