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StefanPStr's avatar
StefanPStr
Copper Contributor
May 19, 2020

Notifications from other organisations (guest account) not working

Notifications from other organisations (guest account) worked fine at the beginning of 2020. since march 2020 we do not receive notifications (chat or channel) from guest accounts in other tennants.
any idears ?

  • btTom's avatar
    btTom
    Copper Contributor
    Since the last update, there have been increasing reports from our users that they no longer receive notifications. We hope MSFT will fix this soon.
  • sarahngo's avatar
    sarahngo
    Copper Contributor
    hope MS fixes, this is still a major issue for our project team as well
  • Trust me, they've never worked fine 🙂 They've been some minor improvements, but overall they're still all over the place. Hopefully we get the promised support for multiple accounts/tenants (a la the mobile apps) soon.

    • StefanPStr's avatar
      StefanPStr
      Copper Contributor

      VasilMichev 
      thnx - is there any serious commitment or planning from MS on this ?

      btw: same behavior in the teams mobile client (iOS or Android) - we used them all in our tennant

      • Laurie Pottmeyer's avatar
        Laurie Pottmeyer
        Icon for Microsoft rankMicrosoft

        StefanPStr Thank you for letting us know.  I have made the team aware of this issue and am trying to reproduce it on my end.  VasilMichev - if this is something you are seeing frequently, we should address it with the team as well.  

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