Forum Discussion

MayankAdesara's avatar
MayankAdesara
Copper Contributor
Sep 11, 2019

Notification is not correct

Hi,   I am receiving thumbs up with wrist is facing left side from user and notification is giving thumbs up with wrist is facing right side. Attached snapshot highlighted with yellow for the same....
Administrator
ChrisHoardMVP's avatar
ChrisHoardMVP
MVP
Sep 11, 2019

Hi MayankAdesara 

 

That is bizarre! I have tested this and all seems ok. Screenshotes attached.

 

 

A few questions

  1. What version of Teams are you on? Are you on the latest version?
  2. Is this consistent across the desktop and web versions?
  3. Have you logged out, back in and cleared the cache?
  4. Does it persist across multiple users? Or just you?

 

If you are on the latest version, it's consistent across desktop and web, you have logged out and cleared cache I would raise a ticket to support via the Microsoft 365 admin centre to note the inconsistency as it's likely a bug

 

Hope that answers your question!

 

Best, Chris

 

  • MayankAdesara's avatar
    MayankAdesara
    Copper Contributor
    Sep 11, 2019

    Hi ChrisHoardMVP ,

     

    Thank you for your quick reply.

     

    1. Teams version in my desktop is "Microsoft Teams Version 1.2.00.22654 (64-bit). It was last updated on 9/4/19"

    2. I have only seen this from desktop to desktop chat.

    3. No, I have not logged out and clear the cache. But after doing logging out and logging in, I am getting the same issue. (I don't know how to clear cache in desktop app)

    4. No, I get the same issue (reverse thumbs up) from multiple users when I received / sent the thumbs up.

     

     

    Thanks,

    Mayank Adesara