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not able to logging to Team
I'm getting error
Someone has already set up Teams for your organization
Ask your admin to get you started with Teams, or set up another org in Teams using a different email address.
- Hi zaharirahman
This can happen in a few scenarios
1.) Did you sign up for a free Teams account using your corporate address?
2.) Did anyone in your organisation sign up for a free Teams trial or a trial of any other service such as Power BI, Forms or Office 365 in the past?
Solution to this is as follows
1.) If creating a Free Teams account sign up with a personal address such as hotmail.com or outlook.com
2.) If you are creating for your organisation, contact Microsoft and get them access to your existing tenant with that domain in, or remove the domain from that tenant
3.) If your organisation is using an Office 365 tenant actively then get them to licence you to use Teams and then re-login to the client
Hope that answers your question
Best, Chris
3 Replies
- Hi zaharirahman
This can happen in a few scenarios
1.) Did you sign up for a free Teams account using your corporate address?
2.) Did anyone in your organisation sign up for a free Teams trial or a trial of any other service such as Power BI, Forms or Office 365 in the past?
Solution to this is as follows
1.) If creating a Free Teams account sign up with a personal address such as hotmail.com or outlook.com
2.) If you are creating for your organisation, contact Microsoft and get them access to your existing tenant with that domain in, or remove the domain from that tenant
3.) If your organisation is using an Office 365 tenant actively then get them to licence you to use Teams and then re-login to the client
Hope that answers your question
Best, ChrisThank you. probably someone in my company have created Power BI access. how do i contact Microsoft to remove the existing account or add to the existing tenant?
i'm having access to Office 365 Home edition using same microsoft account
