Forum Discussion
Not able to blurr background in teams, In Skype no problem at all!
I followed your guideline:
First, sign out manually and sign in again. Done: No effect
delete the Teams cache : Done No effect
reinstall the Teams app. : How to best do this?? Simply delete the app ?
JE_60 Hello, just as you would remove another application from your computer e.g. "add/remove program". You didn't answer if it's working without your cam?
I would like to highlight this part from my previous attached link
"The optional Blur my background video effect requires a processor with Advanced Vector Extensions 2 (AVX2) support. See https://docs.microsoft.com/en-us/microsoftteams/hardware-decoders-and-encoders for a list of unsupported decoders and encoders."
- No its not working without my cam. the computer is a Acer-Aspire with a intel-core-i7 processor. Bought the machine in 2012 .
Updated it from windows 7 tot windows 10.JE_60 OK, if a re-installation of Teams doesn't do it either I am afraid your machine is not meeting the necessary hardware requirements for the backgrounds effect.
How come Skype can do the trick without any problems? If they can do it, the Software-team of Microsoft-teams should be able to incorperate this feature also in the Teams app for most computers out there in the world?? Not just the newer machines??
For the blurr effect I bought this Microsoft-webcam. It was recomended for the perfect compatability with Teams.
Bad advice if you ask me. They never mentioned that there was a limitation to this blurr effect in combination with your computer.
But thanks for your advice.