Forum Discussion
JE_60
May 25, 2020Copper Contributor
Not able to blurr background in teams, In Skype no problem at all!
I bought a Microsoft Lifecan business edition because this should work fine if you want to blurr the background in teams. I just found out this is not the case. I can NOT blurr the background. I can...
ChristianBergstrom
May 25, 2020Silver Contributor
JE_60 Hello Jan, does it work if not using the cam? What Teams version are you using?
Perhaps you're using a Teams app that's not been updated. First, sign out manually and sign in again. If no difference try delete the Teams cache located at AppData\Roaming\Microsoft\Teams (you can be selective here but just delete the entire Teams folder). If no difference, reinstall the Teams app.
Download Microsoft Teams
https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app?rtc=1
Hardware requirements for Microsoft Teams
https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app