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Kevin_Neves's avatar
Kevin_Neves
Copper Contributor
May 15, 2020
Solved

Non-Stream Admins are unable to upload a Teams recording to Stream

I am troubleshooting an issue with recording a meeting or call on Teams.

 

Whenever someone does a recording, the error "Recording failed to upload to Stream" appears and the video is only accessible through Teams for the 20 days before it expires.

 

As a test, I added my regular AD account as an admin on Stream and tried the recording again and this time it uploaded successfully. It would fail before I added myself as an admin.

 

Is there a setting that prevents non-admins from uploading their recorded meetings to Stream or am I doing something else wrong?

 

The users I'm testing with all have the Microsoft Stream portion of their E3 license enabled. 

 

Thanks

Kevin

  • Hello, and have you checked this as well? https://docs.microsoft.com/sv-se/stream/restrict-uploaders

4 Replies

  • Kevin_Neves Hello Kevin, I would like to suggest that you go here https://docs.microsoft.com/en-us/microsoftteams/cloud-recording#make-sure-users-have-upload-video-permissions-in-microsoft-stream 

    • Kevin_Neves's avatar
      Kevin_Neves
      Copper Contributor

      ChristianBergstrom Hi, thanks for your reply

       

      I'm having a hard time finding the explicit permission to do this. The user I just tested with this morning has the Stream license, I checked their Teams Meeting Policy and the following are all enabled: allow transcription, allow cloud recording, allow IP video. However, when they record a meeting they still get the "failed to upload to Stream" error...

       

      • ChristianBergstrom's avatar
        ChristianBergstrom
        Silver Contributor
        Hello, and have you checked this as well? https://docs.microsoft.com/sv-se/stream/restrict-uploaders

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