Forum Discussion
Michele_Pacucci
May 01, 2020Copper Contributor
No Secondary Ringer Settings in Teams (Citrix)
In MS Teams it should be the setting "Secondary Ringer" but it is not displayed. The Setting should be under Settings>Devices. Teams runs on a Citrix VDI and was Citrix HDX Optimized. OS: Windows...
blue_man
Sep 07, 2020Iron Contributor
Deleted same issue here. Feels like a limitation in Citrix
boszmekanasz
Dec 02, 2020Copper Contributor
We have the same issue, no secondary ringer setup option in Teams through VDI if we use the Citrix HDX optimization. The very annoying part is that we just migrated from Skype for Business to Teams and Skype did allow the setup of secondary ringer with the Citrix HDX. Our IT support confirmed that we very much need Citrix HDX to fix several issues with Teams' sound quality and device management (such as headset). If all right with MS Skype FB, what can be such a blocking point with MS Teams?