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RogerPaolo's avatar
RogerPaolo
Brass Contributor
Jun 17, 2021

no outgoing video on Teams on MacBook Air M1

since today others in a Teams meeting don't see my video. I do see my video in the lower right corner myself. on my iPad and iPhone everything works good but on my MacBook Air M1 on Big Sur the problem is there. Only in the app though, in the web client outgoing video works fine. 

38 Replies

    • SanderG's avatar
      SanderG
      Copper Contributor

      We ran into the same issue.

      Apparently this Teams app still works fine (until it is auto updated again):

      https://statics.teams.cdn.office.net/production-osx/1.4.00.14879/Teams_osx.pkg

      • BernardFruga's avatar
        BernardFruga
        Copper Contributor
        Thanks! I was on 1.4.00.11161 and same as others run into the cam problem on M1 today. 1.4.00.14879 resolved the issue
    • Thorsten Lausch's avatar
      Thorsten Lausch
      Copper Contributor
      Same here, no m1 Computer can send video. They see themself but others cannot see video.
      In 1on1 and in Meetings
  • EdUncle's avatar
    EdUncle
    Copper Contributor
    Same here - MacBook M1 with Teams v 1.4.00.11161. Works fine on a non M1 Macbook using same meeting link etc but when on the M1 other users cannot see my video (although I can).
    • ackerbau's avatar
      ackerbau
      Copper Contributor
      Same problem reproduced with standard, developer and public preview version on three M1 devices.
  • timokli's avatar
    timokli
    Brass Contributor
    and here another M1 user with the same problem 😞
      • LieselotteVT's avatar
        LieselotteVT
        Copper Contributor
        I have version 1.4.00.11161 - so it seems this is also not the issue ....
  • LieselotteVT's avatar
    LieselotteVT
    Copper Contributor
    I see that there is a new update for Big Sur 11.4, would that solve the problem (didn't update yet)
    • RogerPaolo's avatar
      RogerPaolo
      Brass Contributor
      mine is on 11.4, so that does not solve the issue, apparently

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