Forum Discussion
No new messages in desktop client after switching organisation
Hello, we have the following problem: Using Windows Desktop Client and we have user which are switchting with this client between own and partner organisation. When they swtich back to own orga...
- Hi everyone - This issue should now be resolved. Please report back if you're still seeing this. We released a new build (1.0.0.2021101136) last week which has been rolled out 100% to R4 to fix this. Please request users to sign out and sign back in to ensure that they receive the latest build.
How do I log a ticket with Microsoft? Do I need to get someone from my company it support to raise the ticket?
Hi Gill,
Yes you will need to contact you IT support team. They should be able to raise a case for this in their O365 admin portal.
Thanks
Sean
Yes you will need to contact you IT support team. They should be able to raise a case for this in their O365 admin portal.
Thanks
Sean
