Forum Discussion
Marc Mönnikes
Sep 15, 2021Brass Contributor
No new messages in desktop client after switching organisation
Hello, we have the following problem: Using Windows Desktop Client and we have user which are switchting with this client between own and partner organisation. When they swtich back to own orga...
- Oct 25, 2021Hi everyone - This issue should now be resolved. Please report back if you're still seeing this. We released a new build (1.0.0.2021101136) last week which has been rolled out 100% to R4 to fix this. Please request users to sign out and sign back in to ensure that they receive the latest build.
MaartenBoss
Sep 27, 2021Copper Contributor
Marc Mönnikes Same problem here.... this is killing internal and external communication... should we go back to Slack? Anyone who found a workaround? or even better fix?
- sleppertSep 28, 2021Copper ContributorThe same problem here - we switched temp. to web-client (teams.microsoft.com).
- TLCAdminSep 27, 2021Brass ContributorNo fix, but more importantly, no word/announcement/status from MS. This affects those of us who work with multiple organizations, possibly in a support role, which means for every one of us that experiences this, 100's if not 1000's of our users are affected because their messages aren't getting through to us. So while it may be a minority or seemingly "small number"of direct users that are encounting this issue, its affecting many many more indirectly.