Forum Discussion
ChuckCoggins
Nov 06, 2020Brass Contributor
No longer getting popup call notifications
Hello everyone, As of a couple of days ago, I ran into an issue where when someone calls me in Teams I can hear the phone ringing, but I don't get a notification or anything to click on to accept...
- Nov 19, 2020
Eelco1978 I've had an update from Microsoft that it should be patched this weekend 21/11/2020. Here's a link to the Teams user voice site that shows that lots of people are having the same issue, Micosoft are working on it. https://microsoftteams.uservoice.com/forums/908686-bug-reports I've found installing the older version is a work round till the fix is sorted.
- x64: https://statics.teams.cdn.office.net/production-windows-x64/1.3.00.25755/Teams_windows_x64.exe
- x86: https://statics.teams.cdn.office.net/production-windows/1.3.00.25755/Teams_windows.exe
Hope this helps someone
Kyle_Joe
Mar 10, 2022Copper Contributor
I spent hours trying to resolve this same issue.
I found the suggestion from Daniel_Donate.
I have 3 monitors. I made an external monitor the main/primary monitor which was the cause of the issue.
I only moved Teams App back to the monitor of the screen of the laptop. Then call notification starts appearing for incoming calls.
I moved the Teams app back to the external monitor and the notifications kept coming.
The fix is as easy as that.
Thank you Daniel_Donate
I found the suggestion from Daniel_Donate.
I have 3 monitors. I made an external monitor the main/primary monitor which was the cause of the issue.
I only moved Teams App back to the monitor of the screen of the laptop. Then call notification starts appearing for incoming calls.
I moved the Teams app back to the external monitor and the notifications kept coming.
The fix is as easy as that.
Thank you Daniel_Donate
Filip Paďourek
Apr 14, 2022Copper Contributor
Same configuration and issue for me, I try it on tuesday in the office. Thanks for tip 👍