Forum Discussion
No longer getting popup call notifications
- Nov 19, 2020
Eelco1978 I've had an update from Microsoft that it should be patched this weekend 21/11/2020. Here's a link to the Teams user voice site that shows that lots of people are having the same issue, Micosoft are working on it. https://microsoftteams.uservoice.com/forums/908686-bug-reports I've found installing the older version is a work round till the fix is sorted.
- x64: https://statics.teams.cdn.office.net/production-windows-x64/1.3.00.25755/Teams_windows_x64.exe
- x86: https://statics.teams.cdn.office.net/production-windows/1.3.00.25755/Teams_windows.exe
Hope this helps someone
I found the suggestion from Daniel_Donate.
I have 3 monitors. I made an external monitor the main/primary monitor which was the cause of the issue.
I only moved Teams App back to the monitor of the screen of the laptop. Then call notification starts appearing for incoming calls.
I moved the Teams app back to the external monitor and the notifications kept coming.
The fix is as easy as that.
Thank you Daniel_Donate
- Filip PaďourekApr 14, 2022Copper ContributorSame configuration and issue for me, I try it on tuesday in the office. Thanks for tip 👍
- FritsKuijkMar 11, 2022Copper Contributor
I have two monitors and the laptop screen. Sometimes only the laptop screen.
My problem prooved to have a total different cause. I came to that conclusion since I enlarged the ssd that contains the C: drive. This allowed me to move the AppData directory back from the C: drive to C:\Users\<username>\AppData, replacing the directory link to the D:\AppData location where I moved it trying to solve the lack of space on the C: drive at that time.
That fixed the problem. I get popups again when people call me via Teams. Yeeh!
To me it seems that Microsoft programmers don't take their own interface definitions serious enough to keep themselves to it. Stick to the plan and put executables under Program Files instead of AppData!