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ChuckCoggins's avatar
ChuckCoggins
Brass Contributor
Nov 06, 2020
Solved

No longer getting popup call notifications

Hello everyone,   As of a couple of days ago, I ran into an issue where when someone calls me in Teams I can hear the phone ringing, but I don't get a notification or anything to click on to accept...
microsoft teams
  • DaneGregory's avatar
    DaneGregory
    Nov 19, 2020

    Eelco1978  I've had an update from Microsoft that it should be patched this weekend 21/11/2020. Here's a link to the Teams user voice site that shows that lots of people are having the same issue, Micosoft are working on it. https://microsoftteams.uservoice.com/forums/908686-bug-reports I've found installing the older version is a work round till the fix is sorted. 

     

        • x64: https://statics.teams.cdn.office.net/production-windows-x64/1.3.00.25755/Teams_windows_x64.exe
        • x86: https://statics.teams.cdn.office.net/production-windows/1.3.00.25755/Teams_windows.exe

    Hope this helps someone

cgigate1460's avatar
cgigate1460
Brass Contributor
Nov 09, 2021

If you have Remote Desktop session or Citrix session open , the incoming call won't pop-up.
you can use alt-tab to find out in the background somewhere.

It appears all versions of Teams having the same problem.

 

FritsKuijk's avatar
FritsKuijk
Copper Contributor
Nov 09, 2021

No suggestions seem to work for me. Did Microsoft even look at this problem at all? Were they  able to reproduce? Microsofts keeps amazing me with its discouragement policy.

 

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