Forum Discussion
No longer getting popup call notifications
Eelco1978 I've had an update from Microsoft that it should be patched this weekend 21/11/2020. Here's a link to the Teams user voice site that shows that lots of people are having the same issue, Micosoft are working on it. https://microsoftteams.uservoice.com/forums/908686-bug-reports I've found installing the older version is a work round till the fix is sorted.
- x64: https://statics.teams.cdn.office.net/production-windows-x64/1.3.00.25755/Teams_windows_x64.exe
- x86: https://statics.teams.cdn.office.net/production-windows/1.3.00.25755/Teams_windows.exe
Hope this helps someone
ChuckCoggins Multiple colleagues are reporting same issues as mentioned above.
Myself included!
Eelco1978 I did not do anything special to get mine working again.
I think it's a bug honestly and the post above this says MS is aware of the issue and is patching it.The only thing I did was I have a triple monitor setup. My middle monitor where all those notifications come from is usually covered by a remote desktop session so I can remote into my Work PC.
I unlocked my taskbar with the notifications and I moved that taskbar over to my left monitor hoping that the notifications would display over there instead.
This did not end up working, as the notifications still display on the middle monitor, but my call notifications all of a sudden did start showing up again.
I couldn't tell you if this was a coincidence or if moving it helped.ChuckCoggins I'm having the same problem... and have had a couple of updates to Teams which haven't fixed it. If I ALT TAB when a call is incoming I can see the calling window as a thumbnail and can see who is calling, but if I then switch to that window nothing loads. Basically the incoming call window refuses to open and doesn't show as active in the task bar either.
Hope this gets fixed soon, very annoying.
Exactly the same problem for me. Been happening since December.
Eelco1978 I've had an update from Microsoft that it should be patched this weekend 21/11/2020. Here's a link to the Teams user voice site that shows that lots of people are having the same issue, Micosoft are working on it. https://microsoftteams.uservoice.com/forums/908686-bug-reports I've found installing the older version is a work round till the fix is sorted.
- x64: https://statics.teams.cdn.office.net/production-windows-x64/1.3.00.25755/Teams_windows_x64.exe
- x86: https://statics.teams.cdn.office.net/production-windows/1.3.00.25755/Teams_windows.exe
Hope this helps someone
Same issue for me as well as reported by sholpp :
Using Teams version 1.3.00.33674 (64-bit) and usually working via a Remote Desktop Connection opened via Citrix Workspace version 20.10.0.20 for Client work. I hear the calling sound in Teams and I also get the call on my iPhone with the Teams app installed, but on my windows 10 laptop there is no possibility to accept the call via the pop up or in the Teams application. My workaround in the past was to check who is calling on my iPhone, then searching the last chat in Teams with this contact on my laptop, then on the top right I was able to accept the call using the accept button. This workaround is not working anymore since the voice and video call buttons in the chat on the top right changed from the circular shape to the rectangular shape.
My coworkers are reporting the same issue.I still have this issue as well, but I have found the "fix".
This is only a fix if you are using RDP.The problem we are having is our RDP Window is sitting on top of the taskbar with the notifications.
I run 3 monitors and I run my RDP on my center monitor which is my "main" monitor.
If you have at least dual monitors, unlock the taskbar and on the main screen taskbar click and hold and drag the taskbar to the second monitor down on the bottom and then re-lock it.You should now see your notifications appear again.
Also, don't ask me why but the notifications still appear on the main screen even overtop of my RDP session.
This method has worked for me on two different PC's.
