Forum Discussion
No longer able to add Teams link in invite from shared calendar in browser
Since one or two weeks I am no longer able to add a Teams link to an invite that I send from a shared emailaccount/calendar when I am using the browser link instead of the Outlook app.
My situation: I am a contractor, working remotely for a company on my personal laptop. I have a personal company account (mailbox/calendar/Teams etc.). I support a specific team that meets regularly. I take care of organizing all the team meetings, and because I am not working every minute of the day, we decided to send invites for the whole team from the shared mailbox of the team, so that if I am not around immediately, others can adjust the invites as well.
This worked perfectly for years. But since one or two weeks I am no longer able to add a Teams link when I access the account throught the browser (same for my colleagues). My colleagues can still add a Teams link when they use the Outlook app, however, since I am working on a personal laptop I cannot install the app and have to work from the browser.
I reached out to internal IT support of course, but they can't help me unfortunately. First they stated that this never worked (which is not true, because I have been doing this for years) and later they stated that it is a change from the Microsoft end so they cannot solve it.
Is this correct? And if so, what other ways of working would be available to reach the goal we are after (me setting up all initial meetings but others being able to adjust the invites as well when needed)?
I also tried adding one colleague as a co-organizor, but it turned out that this colleague can still not change the meeting details.....
Anyone here can help/advise?
1 Reply
Seems to work fine here, but my configuration might differ from yours. Generally speaking, in order to be able to send an email as another mailbox, you need to have the necessary permissions (Send As). When it comes to calendar items/meeting invites, you must also be accessing the shared mailbox directly, as in you need to have Full access permissions on it. This is the only way you can access the corresponding UI bits in classic Outlook or OWA.
Assuming you have the necessary permissions, try opening the shared mailbox in OWA via the Open another mailbox functionality (click on your profile photo in the top right to access it). Once it opens in a new tab, you should be able to create a new event ant toggle the Teams checkbox. The join details will not appear at this point, but will be appended when the invite is sent.
