Forum Discussion
Solved
No email notifications for personal mentions
We have just moved to Teams from Skype. Many users who are unfamiliar with Teams are not in the habit of opening the app first thing in the morning or simply leaving it open. As such it would seem...
- Yeah. Email notifications only work when you are signed out or inactive and In away status for roughly five minutes. If you see the banner then your at your computer and it knows.
Lock the computer and go away from it for five then send an at mention.
FYI, I duplicated this issue as well. I reported it through my channels, but I suggestion also creating a Support ticket as well.
ChrisWebbTech I think I got the same issue. I test the "Missed activity emails" with "as soon as possible " and "once every 10 minus", but neither of them work, no email notifications. This was work about a month ago.
ChrisWebbTechI figured that was it but you may be right - my tests are still coming up with nothing.
- That doesn't say anything related to the issue. The @mention notifications and that whole section it's talking about is the Native federation. Those features are for talking with other Teams users outside the org. You can now do all those things to @mention and them basically get an activity feed notice on their end etc.
Looks like MS may have fixed this issue:
https://support.office.com/en-us/article/What-s-new-in-Microsoft-Teams-d7092a6d-c896-424c-b362-a472d5f105de
