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Thom82's avatar
Thom82
Copper Contributor
Mar 26, 2020

No editing of documents possible since yesterday

Since yesterday our users of "Teams" cannot edit any documents anymore (eg word documents) when opening them directly in "Teams". Does anyone know what's going one?

 

Thanks,

Thomas

microsoft teams

7 Replies

  • Thom82's avatar
    Thom82
    Copper Contributor
    Mar 27, 2020

    Well, sometimes it seems to work, one of our students reported. But now it again won't.

     

    Yes, Word Online is an option. But somes students reported that this also didn't work. But maybe they did something wrong.

  • Carl-Fredrik Persson's avatar
    Carl-Fredrik Persson
    Copper Contributor
    Mar 26, 2020

    Thom82 

     

     

    Corona - Covid-19 situation...  high load in servers... 

     

     

    To best support our Microsoft 365 Education customers worldwide and accommodate new growth and demand during these unprecedented times, we are making a temporary adjustment to Office document behavior within Microsoft Teams for students and teachers.
    • 4Admin's avatar
      4Admin
      Copper Contributor
      Mar 27, 2020

      Hi, I have Office 365 Business Premium License and also experiencing the same issue. We cannot edit Word documents using teams. Who do i contact for help to fix this? Carl-Fredrik Persson 

      • Rob Ellis's avatar
        Rob Ellis
        Bronze Contributor
        Mar 27, 2020
        Check Service Health in your admin center - https://admin.microsoft.com/AdminPortal/Home#/servicehealth

        (There are no reports in my tenant, and I can edit Word documents directly in Teams fine - but your tenant may be different)

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