Forum Discussion
No devices show for CEO's device in Teams
I have our CEO who relies on Teams several times a day, devices menu on Windows doesn't show camera or microphone or speaker. It does work on Microsoft Edge but not app. I've tried checking for updat...
I have the same problem. It started today after Microsoft Teams upgraded to version 1.5.00.2164 (64-bit).
If I reinstall it from the installer for version 1.4.0.35564 then it works. As soon as Teams updates to latest version (I click "Check for updates" to force the update) all devices in Teams settings are gone (no calls possible at all).
I don't think that this is a hijacking problem. It is related to Teams version.
That is the version he has and it is the same as the image. We had a couple users last week and a simple uninstall re-install worked but not this user and since he was traveling couldn't get to it til today. Microsoft is recommended removing the profile and re-adding it. If I could find a previous version mentioned i'd try that first.