Forum Discussion
no access to microsoft teams
i cannot connect to my teams group . i have d re-installing and allowing cookies still doesnt work .it continually says more information required? please r e mail for a fix i have tried microsoft rem...
Hi tracymoore
Issue is that your user account you are logging in with does not exist in that Teams account.
Therefore solution is
- Have the organisation add user tdancymoore@hotmail.co.uk as a guest to a Team in their Teams account. Your user account will then exist in their azure active directory and you should be able to login and access the team
An alternative is for the organisation to create you a user on their domain and then you log in with the credentials they supply
Hope that answers your question - the actions are with the organisation you are trying to access, not you - assuming that tdancymoore@hotmail.co.uk is a legitimate user account and active
Best, Chris
Issue is that your user account you are logging in with does not exist in that Teams account.
Therefore solution is
- Have the organisation add user tdancymoore@hotmail.co.uk as a guest to a Team in their Teams account. Your user account will then exist in their azure active directory and you should be able to login and access the team
An alternative is for the organisation to create you a user on their domain and then you log in with the credentials they supply
Hope that answers your question - the actions are with the organisation you are trying to access, not you - assuming that tdancymoore@hotmail.co.uk is a legitimate user account and active
Best, Chris