Forum Discussion
sedat_etyuboglu
Apr 05, 2024Copper Contributor
New Temas can not show all organizations that i am in
Recantly MS forces to migrate to the new teams desktop. I switched to it. I must work with two organizations. In clasic teams desktop, i could have see and switch between organiations. But in NEW Tea...
sedat_etyuboglu
Apr 05, 2024Copper Contributor
systems_mavenThank you. As you suggested i did reset & repair. None of them helped. I also checked the account page to see my organizations. And i can see that i have three oganizations.
If its running for you, this shows that New Teams is not steable. I think MS should seriously think to switch-back to clasic teams. It is working for me without touching anything. And as i said web is also working. I just installed New Teams, nothing else. I did NOT do anything other than allowing to use New Teams.
There is one another strange thing, when New Teams strats it shows one of the organizations that i am guest. It does not show my home organization. How it decides to show that organization. It is very strange.
It seems it reads some old cache or setting from somewhere on my computer. I deleted teams cache folder as described here https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache It did not help. I completely uninstalled clasic teams, new teams. And re installed just new teams. Nothing changed.
Is there any one from MS to explain what is happining?
systems_maven
Apr 05, 2024Copper Contributor
sedat_etyuboglu that's super frustrating. I'd suggest opening up a ticket with Microsoft to see if they have a fix. If it helps, here's the version running on my computer if they need an example of a working version for troubleshooting.
- sedat_etyubogluApr 05, 2024Copper ContributorThank you systems_maven
- Apr 06, 2024Have you tried to use the new Teams client on another PC? I have partially found this issue and I think is becasue of performance/chache problems in the new Teams client
- sedat_etyubogluApr 06, 2024Copper ContributorI just test it with my other computer which is Windows 10. And it is same.
On that computer i was using clasic teams. After you sugested, i started teams and it asked to me to switch to new teams and i accepted. After new teams starts my home organization was lost in the organizations list. After i switched to the clasic teams back. And my home organization and other ones restored in the organizations list. New Teams is problamatic. Or MS has to inform us what seeting can cause this.