Forum Discussion
New Temas can not show all organizations that i am in
Recantly MS forces to migrate to the new teams desktop. I switched to it. I must work with two organizations. In clasic teams desktop, i could have see and switch between organiations. But in NEW Tea...
sedat_etyuboglu It sounds like it's an issue with the installation of Teams on your computer. I have the new Teams on multiple computers and multiple tenants and can switch between tenants that I'm a guest on. A lot of the clean up scripts for clearing the cache out there are geard towards the Classic Teams or the Teams Machine Wide installer. Check your installed apps to make sure you're cleaning up the New Teams installation.
In your Installed app list in Settings you should see a version of Teams called one called "Microsoft Teams (work or school)". Hit the ... and choose Advanced Options. Try resetting and/or repairing from there. Hopfully that will fix the issue.
systems_mavenThank you. As you suggested i did reset & repair. None of them helped. I also checked the account page to see my organizations. And i can see that i have three oganizations.
If its running for you, this shows that New Teams is not steable. I think MS should seriously think to switch-back to clasic teams. It is working for me without touching anything. And as i said web is also working. I just installed New Teams, nothing else. I did NOT do anything other than allowing to use New Teams.
There is one another strange thing, when New Teams strats it shows one of the organizations that i am guest. It does not show my home organization. How it decides to show that organization. It is very strange.
It seems it reads some old cache or setting from somewhere on my computer. I deleted teams cache folder as described here https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache It did not help. I completely uninstalled clasic teams, new teams. And re installed just new teams. Nothing changed.
Is there any one from MS to explain what is happining?
sedat_etyuboglu that's super frustrating. I'd suggest opening up a ticket with Microsoft to see if they have a fix. If it helps, here's the version running on my computer if they need an example of a working version for troubleshooting.
- Thank you systems_maven
