Forum Discussion

pezzin's avatar
pezzin
Iron Contributor
Mar 21, 2024

New Teams opens up randomly when using Office apps (Word, Excel, ...)

Hi All,

we are experiencing a weird bug since the last Office update: when you open Word or Excel, the new Teams windows pops us on top of everything in your desktop and you have to minimize if you want to continue.

This is totally random but we are seeing it happening in several machines already.

What could it be?

Thanks,

Christian

  • Hi,
    Microsoft is aware of the problem. Now we can only wait till the problem is solved...

    Issue Id: TM746712

    pezzin 

  • ManMan88's avatar
    ManMan88
    Copper Contributor

    Hi

    We have the same problem in our company. So far I can't find a solution, just to temporarily revert to the Classic version of Teams.
    I am waiting for news from Microsoft.

  • FeytensJ's avatar
    FeytensJ
    Copper Contributor
    Hi Christian, same problem here too. I have opened a case with MS.
  • pezzin's avatar
    pezzin
    Iron Contributor
    Thanks to everybody for all your feedback. This seems to me like a widespread problem. What's the best way to make sure that this reaches Microsoft or that we get at least some sort of official reply? Thanks.
    • FeytensJ's avatar
      FeytensJ
      Copper Contributor

      Hi,
      Microsoft is aware of the problem. Now we can only wait till the problem is solved...

      Issue Id: TM746712

      pezzin 

      • FeytensJ's avatar
        FeytensJ
        Copper Contributor
        UPDATE: MS has confirmed that the rollout of the fix has started. Everything should be fixed by April 2 at the latest.
        (Our workaround at the moment is to set the defaultIMApp to Skype instead of MS teams. ->If you still have Skype running)

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