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DavidYorkshire's avatar
DavidYorkshire
Iron Contributor
Dec 27, 2023

New Teams on terminal servers

We have Teams installed on our terminal servers (Windows Server 2022) as well as locally. The video and voice functions aren't usable on the terminal servers, but everything else works (most notably ...
microsoft teams
Terminal Server
davidtg's avatar
davidtg
Copper Contributor
May 21, 2024

DavidYorkshire - I'm also trying to get New Teams working on RDS environment atleast at the same level as Classic Teams (no video conferencing). As you and others have reported, there often is an "Update" button on the title bar but clicking it does nothing. In my case checking the version of New Teams, it appears that it is actually updated. My New Teams shows the "Update" button but checking its version (Settings -> About Teams), its fully updated. Go here for update history: https://learn.microsoft.com/en-us/officeupdates/teams-app-versioning

 

Separate of that issue, we're also seeing that New Teams randomly closes, sometimes several times a day. This can be troubling since the Tray icon remains until you mouse over it, then it disappears. Users then need to manually restart Teams.

 

Natrat's avatar
Natrat
Copper Contributor
May 22, 2024
While i have stopped Teams constantly closing, further testing shows that all new-Teams users will show the Update button if any one single Teams user with it open doesn't have the latest Outlook plugin installed. In my test profile it says Update but I have confirmed both Teams and the Outlook add-in are up to date. But other users profiles the Outlook plugin has not updated yet so new Teams says Update for everyone. On my test profile I found renaming the outlook plugin folder allowed the latest to install, so i am going to try that on other profiles to confirm. At this point I just need to get every profile up to date and see if the Update button goes away, and then see what happens the next time an update for Teams or the outlook plugin is rolled out.
  • MC760's avatar
    MC760
    Copper Contributor
    Jul 30, 2024

    Natrat 

    Did you finish testing your theory? Did renaming the Outlook Plugin folder for each user resolve the persistent prompt to update issue?

  • fmgtech's avatar
    fmgtech
    Copper Contributor
    May 24, 2024
    What version of Windows server are you running RDS?
    • Natrat's avatar
      Natrat
      Copper Contributor
      May 30, 2024

      fmgtech Server 2022

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