Forum Discussion
DavidYorkshire
Dec 27, 2023Steel Contributor
New Teams on terminal servers
We have Teams installed on our terminal servers (Windows Server 2022) as well as locally. The video and voice functions aren't usable on the terminal servers, but everything else works (most notably ...
Natrat
May 19, 2024Copper Contributor
DavidYorkshire we have the same issue. New Teams sits with Update button but never successfully updates. Going through event viewer it seems to be related to not updating an old version of the Outlook add-in, however removing the add-in from a specific users Outlook didn't stop the issue happening. We thought we had stopped it by renaming the outlook admin folder(s) in appdata\local but it started again. New Teams actually tries to restart itself multiple times during the day to install for this user and other users but it never succeeds. As classic teams is being removed we really need a fix for this as its crippling a client,
- DavidYorkshireMay 20, 2024Steel ContributorWe've still got the support case with Microsoft running (up to about 4 months now!), and still going round in circles with endless requests for more log files, screenshots, etc.