Forum Discussion
New Teams: No notification badges in system tray
- Nov 02, 2023Steven Collier - I'm not trying to be argumentative here, and don't get me wrong, I love Microsoft and I love Teams, but Windows' built-in notification system is used (almost universally) by (almost all) other apps, including Teams Personal. As I know you know, it's been a thing since before Windows 11. Saying that people aren't used to managing windows notifications doesn't really hold water, because it's a universal and well-documented thing on Windows.
In the Windows notifications scheme, I could control how the banner appeared, how it behaved, and how it sounded. You can't do that in the current setup.
But most importantly of all - under the new setup, notifications do not persist! If I walk away from my computer, and someone sends me a chat, the banner will pop up, sit for 5 seconds, and fade away, leaving NO trace whatsoever. In the Windows notification scheme, my little "alarm bell" icon would light up, and I could open the notification flyout to see my notifications. Now, you can't do that. Because Teams doesn't tie into Windows anymore, Teams notifications don't persist or even exist in the flyout. So if I step away, it could be quite a while before I see the notification.
This is why I consider this a negative. I'd love to see the data that leads to the assertion of "universally unpopular" because when I "Bing" around for "Teams Notifications" the only complaints I see are complaints about this current version, and how people don't like it. It is my opinion that Microsoft went too far in the wrong direction, and I echo the sentiment of others who state that this makes New Teams "not ready for prime time" yet.
This information is off-point. As posted here:
https://learn.microsoft.com/en-us/microsoftteams/new-teams-known-issues , Microsoft has for some reason removed the connection between Teams and Windows for notifications. The page specifically says:
What features are changing?
As we improved the client, the experience also improved to align with similar features. Here are some of the changes you see.
Classic Teams
New Teams
Post level notifications within a channel
Users can no longer opt in or opt out of receiving notifications at a channel post level.
Windows notifications
Teams notifications are now fully served from Teams and all notifications preferences are handled within Teams Settings.
I don't know why Microsoft considers this an "improvement", but since fixing this isn't on their roadmap, the only thing we can do is send feedback and complaints to try to get their attention on this.
Glen
- StevenC365Nov 02, 2023MVP
GlenB The first versions of the new Teams client did use Windows notifications, and it was universally unpopular with test users, people really aren't used to/want to manage their windows notifications so ended up missing things.
If you use the browser version of Teams it will then have to use browser/windows notifications if you want to try it out.
- GlenBNov 02, 2023Brass ContributorSteven Collier - I'm not trying to be argumentative here, and don't get me wrong, I love Microsoft and I love Teams, but Windows' built-in notification system is used (almost universally) by (almost all) other apps, including Teams Personal. As I know you know, it's been a thing since before Windows 11. Saying that people aren't used to managing windows notifications doesn't really hold water, because it's a universal and well-documented thing on Windows.
In the Windows notifications scheme, I could control how the banner appeared, how it behaved, and how it sounded. You can't do that in the current setup.
But most importantly of all - under the new setup, notifications do not persist! If I walk away from my computer, and someone sends me a chat, the banner will pop up, sit for 5 seconds, and fade away, leaving NO trace whatsoever. In the Windows notification scheme, my little "alarm bell" icon would light up, and I could open the notification flyout to see my notifications. Now, you can't do that. Because Teams doesn't tie into Windows anymore, Teams notifications don't persist or even exist in the flyout. So if I step away, it could be quite a while before I see the notification.
This is why I consider this a negative. I'd love to see the data that leads to the assertion of "universally unpopular" because when I "Bing" around for "Teams Notifications" the only complaints I see are complaints about this current version, and how people don't like it. It is my opinion that Microsoft went too far in the wrong direction, and I echo the sentiment of others who state that this makes New Teams "not ready for prime time" yet.- StevenC365Nov 03, 2023MVP
GlenB I think the issue is that many people don't exploit the functionality of Window notifications, and have a frustrating experience with a weird mix of notifications they don't want and get confused by windows managed states like Do Not Disturb. They then report that Teams isn't working.
By all means raise a request and encourage people to vote for is at http://aka.ms/teamsfeedback
Maybe they'll bring back a toggle like they had with the previous client if this is a big issue to enough users. All I'm saying is that it was initially the plan to native Windows notifications for the new client, but lots of people complained.
- ASFNov 02, 2023Brass Contributor
Huh. I'm confused. What do you call a notification? I'm just looking for the little red dot on the system tray/taskbar icon that tells me I need to look at Teams to see the new message.
- GlenBNov 02, 2023Brass ContributorASF - The only way you can get that now is to turn notifications on in New Teams settings... AND be sure to leave your Teams Window open or minimized all the time. The circle will show up on the main part of the taskbar if you have a Teams Window open or minimized.
However, if you accidentally close the window, even if Teams is set to run in the background, you will not see any circles, which is exactly what I'm complaining about as well.