Forum Discussion
New Teams: No notification badges in system tray
- Steven Collier - I'm not trying to be argumentative here, and don't get me wrong, I love Microsoft and I love Teams, but Windows' built-in notification system is used (almost universally) by (almost all) other apps, including Teams Personal. As I know you know, it's been a thing since before Windows 11. Saying that people aren't used to managing windows notifications doesn't really hold water, because it's a universal and well-documented thing on Windows.
In the Windows notifications scheme, I could control how the banner appeared, how it behaved, and how it sounded. You can't do that in the current setup.
But most importantly of all - under the new setup, notifications do not persist! If I walk away from my computer, and someone sends me a chat, the banner will pop up, sit for 5 seconds, and fade away, leaving NO trace whatsoever. In the Windows notification scheme, my little "alarm bell" icon would light up, and I could open the notification flyout to see my notifications. Now, you can't do that. Because Teams doesn't tie into Windows anymore, Teams notifications don't persist or even exist in the flyout. So if I step away, it could be quite a while before I see the notification.
This is why I consider this a negative. I'd love to see the data that leads to the assertion of "universally unpopular" because when I "Bing" around for "Teams Notifications" the only complaints I see are complaints about this current version, and how people don't like it. It is my opinion that Microsoft went too far in the wrong direction, and I echo the sentiment of others who state that this makes New Teams "not ready for prime time" yet.
Hello,
welcome to the Microsoft community, my name is Recep I'll be happy to help you today.
I understand that you do not get notification badges in the taskbar when New Teams is minimized.
- According to the https://support.microsoft.com/en-us/office/manage-notifications-in-microsoft-teams-1cc31834-5fe5-412b-8edb-43fecc78413d
- Check and update Teams client.
- Try to uninstall and reinstall Teams.
- Try clear the Teams cache from your device.
Here is how to clear the teams cache
Sign out on Teams > Quit Microsoft Teams by right clicking the icon and select Quit.
2. On your keyboard, Hold Windows key and Press R
3. Cut and paste %appdata%\Microsoft\Teams in the RUN then OK.
4. Delete the contents of the entire folder.
5. Restart Microsoft Teams > Sign In.Also note that the new Teams has full feature parity for almost all features including custom line-of-business apps, third-party apps, breakout rooms, 7x7 video, call queues, PSTN calling, contextual search in chats and channels, cross-post a channel conversation, and more.
If you'd like to switch back to classic Teams, it's easy to toggle back and forth. To switch back to the classic Teams, turn off the New Teams toggle at the top of Teams which is currently still a Microsoft thing as the new team is currently still in the roll out phase which will right itself as soon as all the features have been implemented.If I have answered your question, please mark your post as Solved
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Signing out and resigning in fixed it for me.
Hello Deleted, and thank you so much for responding.
My settings in Teams have Notifications turned on for everything but likes.
I've done everything you suggested except for uninstalling and reinstalling Teams, as that is controlled by my very slow IT department. Although I couldn't uninstall, I did go to Settings > Apps and run a Repair.
I also see they had a Reset button. Is that the same as deleting the cache?
The document you referenced was for classic Teams, and I'm not having any trouble with classic Teams. Though it did lead me to realize that the conversation menu was missing some elements, such as Save, Copy Link, Send to Outlook, Translate, Immersive Reader, and of course, Turn off Notifications. We could really use the translation feature, since we're an international company.
Might this indeed have something to do with the Windows 10 Settings > Notifications, where there's a toggle for Microsoft Teams Classic but not for Microsoft Teams New? There's a toggle for both new and classic Outlook. (Though why anyone would want the new Outlook I can't fathom. Oh well, discussion for another forum.)
To recap, here are my questions:
1. In Settings > Apps > Teams, is Reset the same as deleting the cache?
2. Is the lack of Notification Settings for New Teams the possible source of the problem?
3. Is this a known issue? I've seen mentions of it elsewhere on the interwebs.
Many thanks,
Shelley ListHello
Kindly see answers to your questions below
1. Resetting Teams application is different from clearing teams cache as resetting the teams application will delete the teams data which might also require you to log in to teams again.
After further investigation, i was meant to understand that the new teams version is still in development and not yet performing to its full potentials as Microsoft is working on improving the UI to make it clearer for customers.If I have answered your question, please mark your post as Solved
If you like my response, please give it a Like
