Forum Discussion
Ajedesign
Nov 28, 2023Copper Contributor
New Teams missing from Outlook
Hi, Installed the new Teams client and now I can't add Teams meetings in Outlook. The icon is missing. I then installed the Microsoft Support and Recovery Assistant which tells me Teams isn't ins...
oliverbaty
Nov 29, 2023Copper Contributor
You are not alone.
There is a long thread about this here: https://answers.microsoft.com/en-us/outlook_com/forum/all/new-teams-meeting-add-in-is-missing-from-outlook/8e9531ce-3852-4a5b-ac1f-5a3f5d3bacf0
It appears that uninstalling classic Teams removes the Teams COM add-in from the Outlook (Microsoft 365) client, which removes the toolbar button from the ribbon in the "New Meeting" window that allows the user to create a new Teams meeting.
This is a real problem for people who do not want to use the new Outlook (which has the Teams integration without the need for an add-in).
My workaround for now is to install new Teams along side classic Teams and then use the Teams Admin Center to make new Teams the default for users in our org.