Forum Discussion
New Teams missing from Outlook
Hi, Installed the new Teams client and now I can't add Teams meetings in Outlook. The icon is missing. I then installed the Microsoft Support and Recovery Assistant which tells me Teams isn't ins...
Ajedesign I don't think it is due to the client as this is more of a tenant setting. But what I would advice is to reinstall office incl teams.
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No, obviously I will not reinstall Outlook as everything worked fine until I installed the new Teams.
I tried reinstalling Team, didn't solve the problem. I then installed the old Teams client and voilá. Outlook is back to normal. I can book meetings and the Teams icon is present.
I then switched once again over to the new Teams but kept the old client installed. Still worked. But when I remove the old client, Outlook stops working. So the issue is clearly a desync between the old and new Teams client. Somehow the developers messed up here. Installing the new Teams doesn't automatically remove the old client and when testing things in Outlook they must have forgotten about this. Rookie mistake
I tried reinstalling Team, didn't solve the problem. I then installed the old Teams client and voilá. Outlook is back to normal. I can book meetings and the Teams icon is present.
I then switched once again over to the new Teams but kept the old client installed. Still worked. But when I remove the old client, Outlook stops working. So the issue is clearly a desync between the old and new Teams client. Somehow the developers messed up here. Installing the new Teams doesn't automatically remove the old client and when testing things in Outlook they must have forgotten about this. Rookie mistake