Forum Discussion
LucianC
Mar 20, 2020Brass Contributor
New Teams Meeting in Outlook with multiple accounts
Hello,
I don't know if this problem is related to Teams or Outlook/Exchange so if is not appropriate here could be ignored or deleted.
I have to manage Teams meetings for two accounts. Because in the MS Teams app will be impossible to log-off/log-on each time, maybe a "switch account" command would be usefull :), I have tried to use the Outlook calendar and the "New Teams Meeting" option.
The problem is that this option is "fixed" for the account logged on Teams app. No matter which calendar I have selected, it would create the "Join" link for a single tenant/account. If I logon with another user in the Teams app then restart Outlook, will generate join links for the other account/tenant.
Is there an easier way to "switch" Teams account or use the Oulook option for schedule meetings instead of using "in private" browser windows where I don't have a general view of both calendars?
Kind Regards,
Lucian
Okay, I see. Then maybe using the Teams calendar is the best option for you. You will not be able to see both calendars at the same time but you will be able to schedule Teams meetings in the correct tenant.
https://www.lync.se/2020/03/teams-calendar/
You can use the Teams Web Application for one of the accounts and the desktop client for the other Teams account. https://teams.microsoft.com
- schreckeCopper Contributor
I figure the same problem, this is completely annoying.
I was wondering if there is any option to somehow (what ever way) "adjust" the teams plugin? Because the connection to the "wrong" teams/office account will be most likely established through the plugin.I made a test ... created a new outlook profile, with only 1 mail account (bla@1.com >specifically that mail/teams account where I figure that issue). Hence the 2nd (blubb@2.com) account, where teams meetings are always connected to, is not in that profile. Outcome: still the same issue. I create a teams meeting in the bla@1.com account, but the teams meeting itself will be created in blubb@2.com (which you can see when you follow the meeting options link).
I need to say: blubb@2.com is that company account, which is connected to the laptop/the windows account. bla@1 is the additionall account. I cannot use bla@1 as windows account, but I want to use bla@1 teams as the master.
Hope somebody has an idea. Creating meetings via teams itself is possible, but not nice.
- Rachel1103Copper Contributor
schreckeI am having a similar, not identical problem.
An interview calendar invitation to my personal email address automatically went into my work calendar when I accepted it.
It doesn't look good to the company interviewing me and definitely doesn't look good to my existing employers!
- CliveC2185Copper Contributor
I don't know if you solved this, but I found that opening only the calendar I want to use selects that company for the TEAMS meeting. Alternatively if more than one calendar is open, it selects the first one.
I hope this helps.
- GraniteStateColinSteel Contributor
CliveC2185, I can't reproduce that behavior. Let's say I have 2 Microsoft 365 tenants I support, A and B. In Teams, I'm signed in to tenant A. In Outlook, I can see both calendars for A and B, create meeting from whichever calendar is currently selected (with all visible at the same time no problem). However, even if I close Calendar for tenant A, so only the calendar for tenant B is visible, when I create a new meeting in Outlook in the one remaining calendar, then hit the button for Teams Meeting, it' creates it using the active Tenant in Teams, Tenant A.
Similarly, if Teams is currently signed in to Tenant B, there is no way to create the meeting invite link in the Outlook meeting create a link for Tenant A. The ONLY way to do it as far as I can tell, is to sign out of one tenant and back into the new one in Teams BEFORE hitting the Teams Meeting button in the Outlook Meeting invite.
Microsoft has not fixed this and it's still critical failing of Teams for only support 1 Microsoft 365 Tenant at a time, and the Outlook integration makes this much worse, because you can partially solve the Teams sign-in limitation by also opening a web window for the other Tenant(s), but that doesn't help with calendar invites started in Outlook.
- tmabakerCopper Contributor
I faced this challenge myself. Let me preface with, I am a Mac user and I'm not sure to what extent the Outlook client for Mac varies. With that said, I own a MSP and frequently work with multiple domains. I often want to send or receive email as helpdesk@contoso.com or helpdesk@adventuresports.com. Initially, I followed the recommended path of shared or delegated privileges. I ran into several limitations as in the Teams scenario.
To work around, instead of using the shared/delegate model, I added each helpdesk@contoso.com, helpdesk@adventuresports.com, etc as accounts in Outlook. I get all the functionality and none of the limitations. I will send a Teams invite as my business account, and a minute later send a Teams invite as helpdesk@contoso.com, and then xxx@xxx.com.
I've also found that it is helpful to have separate *.ost files for larger mailboxes. Microsoft says it doesn't make a difference but with large mailboxes 40GB+ I have issues far more often using delegate access.
Let me know if this works for you.
Best,
TAB
- LucianCBrass Contributor
Hi tmabaker ,
Thank you for your suggestion but it seems that it does not apply to me, either because of "Outlook for Windows", either I'm just a "lucky" guy.
I have already added all of my accounts to Outlook and the messaging part is working without any problem - replying to a message into one account will automatically complete the email address of that account.
But my Office 365/Teams tenants are personalized so even the meeting will go to proper calendar when using the "New Teams Meeting" button, the part below the "Join Microsoft Teams Meeting" will be personalized from a single tenant - the one I'm logged on Teams Desktop App.
Maybe for the Mac, they did a better integration, and with all the updates that came to Teams in the last period, maybe they'll work better with Outlook integration.
Kind Regards,
Lucian
- SymnoianCopper Contributor
I have this exact problem also. Multiple tenants with Teams. All accounts added within Outlook, but when I try to create a Teams mtg from an email that wasn't the first email associated in Outlook, it appears on that email account calendar, but the meeting looks like it is actually hosted on the first account's Teams tenant. I get "someone will invite you in" when I am the organizer.
Christine
- Scott_DuffCopper Contributor
Could you help me please with my login password for the glow please thank you
- Scott_DuffCopper ContributorCould you help me please
Hi,
You can delegate the rights to create meetings from one account to the other. So User A allows User B to schedule their Teams meetings.
I wrote a blog article about this
https://www.lync.se/2020/02/meeting-delegation/
- LucianCBrass Contributor
Hi LinusCansby
Thank you for your message and I apologize I did not explain correctly.
I am the user to need to manage appointments for two accounts in two different companies/tenants.
I have an account in "contoso.com" domain and another account in "adventureworks.com" domain so delegation is not possible in this case.
And using the Outlook client would be easier to manage calendar for both companies but it seems not possible because the join link is "fixed" to only one tenant.
It it possible in this case to do some Teams Scheduling easier?
Kind Regards,
Lucian
Okay, I see. Then maybe using the Teams calendar is the best option for you. You will not be able to see both calendars at the same time but you will be able to schedule Teams meetings in the correct tenant.
https://www.lync.se/2020/03/teams-calendar/
You can use the Teams Web Application for one of the accounts and the desktop client for the other Teams account. https://teams.microsoft.com