Forum Discussion
New Teams Interface – can't pin /favorite entire teams
CoPilot wrote this post... in fact its proposed title was New Teams Interface – Missing Basic Functionality & Creating Chaos for Admins, so I think it's sensing a bit of annoyance at the new UI...
I’m posting this out of sheer frustration after wrestling with the new Microsoft Teams layout. I'm an IT admin responsible for managing Teams across multiple users, and the recent interface update has made that nearly impossible.
Key issue: You can no longer pin or favourite entire teams—only individual channels. This is a huge regression in usability. For power users and admins, being able to organize entire teams was essential. Now, everything’s buried under scattered views, vague icons, and non-intuitive menus.
I’ve gone through every menu and setting imaginable. “Show,” “Pin,” “Back to classic”—none of it helps because Microsoft simply removed the feature. Even Copilot (Microsoft's own AI tool) couldn’t make sense of what was missing until we both realized the function was outright gone. That’s saying something.
This change is actively hurting productivity for both end users and those of us tasked with supporting them. Updates should make things better—not hide or remove critical features without proper notice or alternatives.
Microsoft, please rethink this. Stop redesigning without considering the real-world implications for businesses trying to stay organized.
— If others are feeling the same pain, let’s get this some visibility. The more upvotes and replies, the louder the message
2 Replies
- Matt-Apps4RentIron Contributor
Totally understand your frustration, many admins are finding the new Teams layout limiting. Unfortunately, the ability to pin or favorite entire Teams (not just channels) is currently missing. Microsoft may bring it back, but for now, we’re all hoping for an update.
- p-madamsCopper Contributor
Yep, couldn't agree more. That's not to say we don't [mostly] get used to the changes soon enough and just move on but the lack of respect shown to the user base is horrific. MS seems to just expect that 'they know best'.