Forum Discussion
New Teams Desktop Client Not Showing All the Employees Teams
Hello, We have an employee who cannot see all of their teams in the new Microsoft Teams Desktop Client. When the employee uses the browser Teams they can see all of their Teams. I had the employee...
I've also had a user with the same symptoms experience this with the new client as of today (no issues previously on the new client). For our part, we've cleared the user's teams cache and restarted with no luck. The user's teams appear just fine on the mobile client, so this appears to be a specific bug with the new client.
I was able to fix the problem, at least for now for this one user, by going to the Teams admin center, removing the user from each of the missing teams there, waiting a minute or two, and then re-adding the user to each of those teams. Not scalable for sure, but for one user and a half dozen teams, much faster than trying to troubleshoot and fix an inherent bug.