Forum Discussion
FastBusy
Oct 27, 2023Copper Contributor
New Teams client not working with Poly CCX phones
We use "Better Together over Bluetooth" to bridge our Poly CCX desk phones with Teams on the user's workstation. I cannot get this to work with the New Teams. I can toggle back to Classic Teams and p...
- Oct 29, 2023
FastBusy I'd wait and continue to use the classic client before making any decisions about your Poly phones.
There are still a lot of features missing from New Teams and while this one isn't specifically listed in their known issues, it may be resolved in the future: Known issues in the new Microsoft Teams desktop client - Microsoft Teams | Microsoft Learn
It may be a case of Poly needing to update their phones too.
dvermeulen
Feb 07, 2024Copper Contributor
We're having the same issue, but with the Yealink MP56 phones. In the old client it connects perfectly. But in the new Teams client it won't
The interface of the phone says connected but it's not visible on the desktop.
Wondering when this is fixed.
The interface of the phone says connected but it's not visible on the desktop.
Wondering when this is fixed.