Forum Discussion

MeuMa's avatar
MeuMa
Copper Contributor
Nov 27, 2023

"New" Teams causes Excel to crash

Hi, on several computers when Teams updated from Classic to New, it started causing Excel to suddenly shut down (when working with a file). Excel then opens this file automatically with the status "r...
microsoft teams
MeuMa's avatar
MeuMa
Copper Contributor
Nov 29, 2023
"Office 2013 has reached end of life." O really? Is this Microsoft sales or the user community? If I had a new Office, I wouldn't write here but report it to Microsoft support. Guys, if you don't have anything substantive to write, don't write at all - don't score points for posts 😉

Back to the point: vccorlib140.dll is part of the Visual C++ Redistributable for Visual Studio 2015. Maybe it would be enough to uninstall and reinstall this version of Visual C++ to solve the problem. However, I read about it later. I previously tried uninstalling and reinstalling Office using the control panel, but it didn't help. Then I used the Uninstall Support Tool from Microsoft and it helped: after using this tool and reinstalling Office, it has been OK for several days (previously the problem occurred several times a day).
  • DRW-IT's avatar
    DRW-IT
    Copper Contributor
    Dec 04, 2023

    MeuMa 

     

    Good Morning,

     

    we have exact the same problem since a few weeks, same error in event log. We are using Office 2019 Standard and Pro Plus... could not find a easy solution that works. The only way is to completely uninstall Office and Teams and reinstall again... 

    Additionally, not only excel or word crashes, sometimes explorer.exe gets killed and our users get a blank black screen for a few seconds...

    The whole thing is very annoying and laborious, and once again sad what a crap is rolled out by MS.

    • MeuMa's avatar
      MeuMa
      Copper Contributor
      Dec 07, 2023

      DRW-IT "The whole thing is very annoying and laborious, and once again sad what a crap is rolled out by MS."

      I agree. Additionally: Teams, Azure or Entra or Office 365 or maybe Microsoft 365 - often a lot of changes in programs and administration panels. I can't keep up with training for my users, because right after the training it turns out that what I said doesn't apply because Microsoft implemented a new look and moved something somewhere... There's a lot of confusion and you can get lost.

    • MeuMa's avatar
      MeuMa
      Copper Contributor
      Dec 07, 2023
      A black screen also happens to my users for a few seconds, but until now I didn't realize it could be related to Teams. Does reinstalling Office and Teams also help with this?