Forum Discussion
New Teams call automatically mutes
Hello,
Since yesterday our company has the problem that when an user clicks on a hyperlink to click to dail, Teams automatically mutes the call.
Cache has already been cleared and the problem still persists. Does anybody else have this problem?
5 Replies
- Hi, this is a bug in your Teams version. Check your Teams version
https://learn.microsoft.com/en-us/officeupdates/teams-app-versioning
If you still use the old Teams version switch to the new version.- This issue is known by the Microsoft support, but I don't have a timeline for the update, which should fix this problem.
- We have the same problem.
Employees report that it only happens when they click on a link in another program. If they copy and paste the number into Teams, it is not set to mute. - Same problem here, I am on Teams New, version 24074.2321.2810.3500.
